Shipping Policy

This Shipping Policy outlines how products purchased from our website are processed, shipped, and delivered. By placing an order, you agree to the terms described below.

1. Order Processing Time

All orders are processed within 1 to 3 business days. Orders are not processed, shipped, or delivered on Sundays or public holidays. In case of unexpected delays, you will be notified through email or phone.

2. Shipping Methods and Delivery Time

We ship orders using trusted courier partners across India. Delivery time generally ranges from 4 to 10 business days depending on your location. Remote areas may require additional transit time.

3. Shipping Charges

Shipping charges are calculated at checkout based on the delivery location, weight, and size of the product. Any promotional free-shipping offers will be applied automatically when eligible.

4. Order Tracking

Once your order is shipped, you will receive a tracking ID via email or SMS. You can use this ID to track your order through the courier partner’s tracking portal.

5. Incorrect or Incomplete Address

Customers are responsible for providing accurate shipping information. If an order cannot be delivered due to an incorrect or incomplete address, additional shipping charges may apply for re-dispatching the order.

6. Delayed Deliveries

Delivery delays may occur due to factors outside our control such as weather conditions, courier delays, operational issues, or natural disasters. We do not provide compensation for such delays, but we will assist in tracking and resolving issues wherever possible.

7. Undelivered Orders

If the courier partner marks an order as undelivered despite attempts, the package may be returned to our facility. In such cases, the customer will be contacted for re-shipping or refund options.

8. Damaged Packages

If you receive a package that appears damaged or tampered with, please take clear photos and contact us immediately before opening the package. We will assist in resolving the issue as per our replacement or refund policy.